Policy
Privacy Policy
This policy explains how Johnny's Backyard collects, uses, and shares information when you visit our site, request help, make a purchase, or communicate with us.
Information we collect
We collect information you provide, such as your name, contact details, billing and delivery information, order details, product interests, service address, and messages. Our commerce, analytics, and advertising services may also collect device, browser, cookie, referral, and interaction data. Payment information is processed by our payment providers and is not stored directly by Johnny's Backyard.
How we use information
We use information to operate the site, process orders, prevent fraud, answer questions, provide estimates, coordinate pickup, delivery, shipping, or installation, improve our products and marketing, measure advertising, comply with law, and protect our customers and business.
Service providers and advertising
We share information as needed with providers that support our store and operations, including Shopify, payment processors, delivery and installation partners, manufacturers, customer-relationship tools, analytics providers, and advertising platforms such as Google. These providers may process information under their own terms and privacy policies. We do not sell personal information for money.
Cookies and choices
The site uses cookies and similar technologies for essential functions, analytics, and advertising. Browser controls and any privacy choices presented on the site can be used to limit nonessential cookies. Advertising-platform settings may also let you control personalized advertising.
Retention, security, and rights
We retain information for as long as reasonably necessary for the purposes described above, including order records, support, fraud prevention, and legal obligations. We use reasonable safeguards, but no system is completely secure. Depending on where you live, you may have rights to request access, correction, or deletion of personal information, subject to legal exceptions.
Contact
For privacy questions or requests, contact Johnny's Backyard at sales@johnnysbackyard.com, (210) 429-7529, or 3400 Nacogdoches Rd Ste 2, San Antonio, TX 78217. We may update this policy as our services or legal requirements change.